Brand Story

Worn as a daily expression of self-love, or to set the mood for romance, Elusive Lingerie is Australasia’s luxury lingerie range for discerning women.

Frustrated by the limited lingerie selection in New Zealand, founder Lucy Taylor searched the globe for comfortable undergarments that were as sophisticated as her outerwear. Believing that women should have the best of both worlds, Lucy hand-picked her Elusive Lingerie collection to offer a range that not only delivers comfort, but is striking enough for any occasion.

“As the first garment you put on in the morning and the last item of clothing that you remove at night, lingerie is a reflection of who you are – or who you want to be. Even if it remains for your eyes only, Elusive Lingerie will lift your spirits and make you feel feminine and fabulous!  You owe it to yourself to feel special every day.” – Lucy Taylor

Elusive Lingerie is proud to introduce Axami, a brand created especially for the modern woman who appreciates the finer things in life. Designed and manufactured in Poland, Axami fuses quality craftsmanship with luxurious European fabrics to deliver the perfect fit, comfort and style that transcends the borders of underwear and outerwear. What’s more, the cup size ranges from A to H, because every woman deserves to experience the subtle defiance that comes with wearing sensual and luxurious lingerie against her skin.

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Size Guide

Shipping

  • National Delivery: 2-3 business days
  • International Delivery: 5-10 business days


See full shipping details here


Returns

For any issues or concerns with our product, feel free to email us on info@elusivelingerie.com or returns@elusivelingerie.com

  • Once received, we will inspect and process the products. Please allow up to 14 days for us to receive your product and action your return/exchange request
  • We will gladly cover the cost of delivering your new product if you have requested an exchange
  • We do not offer refunds for change of mind, so choose your product wisely
  • If a consignment is undeliverable at a destination due to refusal to pay import tax, incorrect address or otherwise, the consignment will be abandoned at destination
  • Please note, if an exchange is requested for a different item than the one returned, it will be sold at the Online price displayed at the time of processing. If you wish to take advantage of a sale price, we strongly suggest sending the original item back for a refund and purchasing the new item Online yourself.
  • Any refunds required will be processed back via your original form of payment. Please note, postage and gift wrapping charges are non refundable.
  • If an exchange item is out of stock, you will be notified via email and a refund via your original form of payment will be issued.
  • We are unable to accept any returns on soiled, damaged or unclean garments for hygiene purposes.
  • When making exchanges all returning items must be intact, with tags attached.
  • Preferably inside the original carton which it was sent to you to ensure the product is protected during transit.
  • All faulty items are assessed by Elusive Lingerie in NZ prior to an exchange being issued.
  • We do not accept, exchange or refund items for general wear and tear or misuse.
  • We strongly urge you to follow carefully all washing and care instructions.
  • Shipping charges will only be refunded if an item is deemed faulty and has been assessed.
  • Items are sent back to Elusive Lingerie at the customers cost using a traceable shipping method.


Please note: if you choose to send your items back to us, your original delivery fee is non refundable


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